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Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 hr 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Architecture and design during the Prepare phase

    • Module

      Architecture and design during the Prepare phase

      6 Topics

      1 hr 30 mins

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Building the customer analytical data model

    • Module

      Building the customer analytical data model

      9 Topics

      1 hr 55 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Module

      Building the Customer Insights Cache

      9 Topics

      1 hr 45 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Implementing and deploying Pega Care Management

    • Module

      Implementing and deploying Pega Care Management

      6 Topics

      55 mins

      Pega Care Management 8.7 Visible to: All users
    • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

    Low code during the Build phase

    • Module

      Low code during the Build phase

      5 Topics

      55 mins

      Visible to: All users
    • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

    Pega Express introduction

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