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8 hrs 20 mins
Take the next step in your journey towards mastering Application Development.
2 hrs 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that they create...
The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...
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