Skip to main content

Search

Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Modules

    7 Challenges

    8 hrs 20 mins

    Visible to all users
  • Take the next step in your journey towards mastering Application Development.

Email Bots for Pega Customer Service

Preparation for 1:1 Customer Engagement Implementation

  • Mission

    Preparation for 1:1 Customer Engagement Implementation

    2 Modules

    7 Challenges

    5 hrs 5 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Activities

Background processing

Circumstancing case processing

Creating a case from email

Promoting rule reuse with relevant records

Rule resolution

Reviewing log files

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice