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1:1 Customer Engagement Optimization

Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Modules

    5 hrs 35 mins

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    19 Challenges

    12 hrs 35 mins

    Visible to: All users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Application Design

Application Design Extended

  • Mission

    Application Design Extended

    3 Modules

    3 Challenges

    10 hrs 10 mins

    Pega Infinity Visible to: All users
  • The Application Design Extended mission is an advanced mission for Certified Pega Senior System Architects who are ready to take on the Certified Pega...

Application Development Foundation

Asynchronous Processing Design

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

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