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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
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