Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...

Discover the Pega Client Lifecycle Management and Know Your Customer™ strategic application, which can solve the problems that financial institutions...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...