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Determination of user and business needs

  • Modul

    Determination of user and business needs

    4 Themen

    47 Min.

    Pega Platform 8.5 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Determining user and business needs

  • Modul

    Determining user and business needs

    4 Themen

    47 Min.

    Pega Platform '24 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

Features of the Pega Constellation design system

  • Modul

    Features of the Pega Constellation design system

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Modul

    Features of the Pega Cosmos design system

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Full Case Views

Skipping a Process or a Stage

Implementing and deploying Pega Care Management

  • Modul

    Implementing and deploying Pega Care Management

    6 Themen

    55 Min.

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

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