Search
Pega UX solution advantages
-
Modul
Pega UX solution advantages
7 Themen
1 Std. 30 Min.
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Modul
Pega UX solutions
4 Themen
1 Std.
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Perpetual KYC with event-driven architecture
-
Modul
Perpetual KYC with event-driven architecture
3 Themen
35 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Routing Assignments to users
-
Modul
Routing Assignments to users
1 Thema
25 Min.
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Setting chat and messaging behavior
-
Modul
Setting chat and messaging behavior
4 Themen
35 Min.
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Setting up Messaging AI
-
Modul
Setting up Messaging AI
5 Themen
50 Min.
-
Messaging AI analyzes the context of the conversation and suggests cases and knowledge articles while a CSR interacts with a customer. Messaging AI...