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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Module
7 Challenges
5 Std. 55 Min.
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Intermediate
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Mission
Application Development Intermediate
7 Module
7 Challenges
8 Std. 35 Min.
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Take the next step in your journey towards mastering Application Development.
Decisioning Consultant
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Mission
Decisioning Consultant
5 Missions
1 day 7 Std. 25 Min.
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Modular Enterprise Reuse Foundation
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Mission
Modular Enterprise Reuse Foundation
4 Module
2 Std. 25 Min.
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This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Module
11 Challenges
1 day 8 Std. 55 Min.
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Creating a Rule
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Modul
Creating a Rule
5 Themen
45 Min.
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Debugging system performance
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Modul
Debugging system performance
3 Themen
1 Std.
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Implementing service requests
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Modul
Implementing service requests
3 Themen
20 Min.
Pega Customer Service 8.7 -
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Measuring system performance
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Modul
Measuring system performance
5 Themen
1 Std. 25 Min.
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Offline projects explained
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Modul
Offline projects explained
4 Themen
45 Min.
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...