Skip to main content

Search

Business Architect

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Process AI Essentials

Assigning and completing work for Business Architects

Managing application access for Business Architects

Managing Case relationships for the Business Architect

Case Life Cycle design for Business Architects

Controlling Case workflow for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice