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Handling flow changes for cases in flight
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Challenge
Handling flow changes for cases in flight
5 Aufgaben
30 Min.
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Front Stage's Booking application has been in production for a while and the number of event approval requests has increased. Front Stage hired three...
Identifying and mitigating security risks
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Challenge
Identifying and mitigating security risks
2 Aufgaben
20 Min.
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MDC's Delivery Service application prepares to go live. A security review is necessary before promoting the application to production, and any...
Identifying and evaluating design options
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Challenge
Identifying and evaluating design options
4 Aufgaben
30 Min.
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This challenge aims to demonstrate the thought process of identifying and evaluating design options and then recommending a solution.
REST connector...
Skipping a process based on business context
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Challenge
Skipping a process based on business context
1 Aufgabe
10 Min.
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Implementing interactions and activities
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Challenge
Implementing interactions and activities
16 Aufgaben
45 Min.
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When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...
Implementing an effective data model
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Challenge
Implementing an effective data model
2 Aufgaben
45 Min.
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The Delivery Service team is currently in the design phase of their project and their first task is to review the current set of enterprise-level data...
Implementing a fast-release change request
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Challenge
Implementing a fast-release change request
6 Aufgaben
20 Min.
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U+ Bank is cross-selling on the web by showing various credit cards to its customers.
The bank introduced a new offer that promises 0% APR and no...
Implementing web embed interfaces
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Challenge
Implementing web embed interfaces
4 Aufgaben
1 Std. 30 Min.
Pega Platform '23 -
Metro Delivery Company (MDC) is a B2B company that specializes in delivering same-day intracity shipments from registered business partners to their...
Importing and exporting content
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Challenge
Importing and exporting content
3 Aufgaben
10 Min.
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U+Bank is going through a reclassification of their help content. As a Super User you are tasked with importing the current knowledge base of articles...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Aufgaben
10 Min.
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...