System Architect

The Low-Code App Builder mission is designed for individuals who are new to the Pega Platform™ and may aspire to achieve System Architect...

The Low-Code App Builder Extended mission serves as a continuation of the learning journey in low-code application development using Pega Platform™...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...

Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

GoGoRoad is expanding its services and providing towing requests to its customers. Customers initiate a towing request and enter their vehicle type...

Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...

GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

In Roadside Assistance Cases, a Customer Service Representative (CSR) is responsible to allocate a service provider to the Case, review the summary of...

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

Use the Localization wizard to localize the New vendor...

In Pega Platform™ applications, you can enable out-of-the-box accessibility features without reconfiguring the existing user interface (UI). For...

Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

GoGoRoad Product Managers want to restrict access to development on the New Vendor Case Type so that only approved roles can perform updates...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

As part of processing an assistance request Case, the Roadside Assistance application copies the service totals from the child Service Case to the...

Conduct unit testing on Rules to ensure application configurations behave as expected. Ensure that your application has a high number of tested Rules...

The Senior System Architect configured the vehicle information list to fetch car models from an external source. During the testing phase, one of the...