Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...

In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Create work groups and assignment types directly in Pega Robot Manager.