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Pega GenAI in Pega Sales Automation

  • Módulo

    Pega GenAI in Pega Sales Automation

    2 Temas

    20 minutos

    Visible to: All users
  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

Pega Knowledge authoring

  • Módulo

    Pega Knowledge authoring

    3 Temas

    30 minutos

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Platform applications

Pega positioning for Business Architects

Pega Process AI overview

Pega Voice AI introduction

  • Módulo

    Pega Voice AI introduction

    2 Temas

    25 minutos

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Perpetual KYC with event-driven architecture

  • Módulo

    Perpetual KYC with event-driven architecture

    3 Temas

    35 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Predicting fraud

Reviewing log files

Routing Assignments to users

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