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Determining user and business needs

  • Módulo

    Determining user and business needs

    4 Temas

    47 minutos

    Pega Platform '24 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

Features of the Pega Constellation design system

  • Módulo

    Features of the Pega Constellation design system

    5 Temas

    1 h 15 minutos

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Módulo

    Features of the Pega Cosmos design system

    5 Temas

    1 h 15 minutos

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Full Case Views

Skipping a Process or a Stage

Implementing and deploying Pega Care Management

  • Módulo

    Implementing and deploying Pega Care Management

    6 Temas

    55 minutos

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Pega case management for designers

  • Módulo

    Pega case management for designers

    10 Temas

    1 h 50 minutos

    Visible to: All users
  • In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

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