Search
Business Architect
-
Misión
Business Architect
15 Módulos
20 Retos
1 day 3 horas 30 minutos
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
-
Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3 horas 5 minutos
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Misión
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30 minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business...
Building a Data Model for Business Architects
-
Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35 minutos
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Displaying data with Constellation for Business Architects
-
Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Managing data values for Business Architects
-
Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega positioning for Business Architects
-
Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...