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Configuring error handling for Data Pages
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Reto
Configuring error handling for Data Pages
4 Tareas
30 minutos
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring intelligent routing
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Reto
Configuring intelligent routing
2 Tareas
10 minutos
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring Primary Fields for BAs
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Reto
Configuring Primary Fields for BAs
4 Tareas
10 minutos
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During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Configuring Rule resolution
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Reto
Configuring Rule resolution
2 Tareas
25 minutos
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Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring the Email Manager portal
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Reto
Configuring the Email Manager portal
3 Tareas
15 minutos
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Constructing Views in Constellation for BAs
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Reto
Constructing Views in Constellation for BAs
6 Tareas
40 minutos
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For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...
Creating a case from an email
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Reto
Creating a case from an email
4 Tareas
20 minutos
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a Data Model
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Reto
Creating a Data Model
3 Tareas
10 minutos
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When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...
Creating a data object for BAs
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Reto
Creating a data object for BAs
4 Tareas
30 minutos
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One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...
Creating a data relationship
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Reto
Creating a data relationship
2 Tareas
15 minutos
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The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...