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Configuring a dashboard

DevOps

  • Módulo

    DevOps

    5 Temas

    50 minutos

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Monitoring your contact center with Insights

  • Módulo

    Monitoring your contact center with Insights

    2 Temas

    15 minutos

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Configuring a dashboard

Configuring business conditions

Leveraging reports in the contact center

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