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Case Management Intermediate

Data and Integration Intermediate

Adding an external data source to a data type

Application migration

Application rulesets

Application versioning

Approving cases with an authority matrix

  • Módulo

    Approving cases with an authority matrix

    2 Temas

    25 minutos

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Building the customer analytical data model

  • Módulo

    Building the customer analytical data model

    9 Temas

    1 h 55 minutos

    Visible to all users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Circumstancing

  • Módulo

    Circumstancing

    4 Temas

    55 minutos

    Pega Platform 8.2 Visible to all users
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Circumstancing case processing

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