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Module

Routing Assignments to users

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Assign responsibility for completing a task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users complete specific assignments. 

Débutant
Case Management
Constellation
Anglais

Après avoir terminé ce module, vous pourrez :

Identify the value of assigning and routing tasks to users.
Differentiate between a worklist and a work queue.
Route tasks to one or more users.

Appliquez ce que vous avez appris dans le Défi suivant :

Routing work to users v5

Disponible dans les missions suivantes :

Introduction to Pega Platform v6 Case Management Foundation v4

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