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Pega Customer Decision Hub Foundation

Pega Digital Messaging

Pega Process AI Essentials

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

    Discover how Pega Customer Decision Hub™ solves business...

Architecture and design during the Prepare phase

Pega Express overview for Business Architects

Pega positioning for Business Architects

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • Module

    The Discover phase and your MLP

    12 Rubriques

    1h 55 mins

    Visible to: All users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

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