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  • Mission

    Case Management Intermediate

    5 Modules

    5 Défis

    6 heures 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Module

    Approving cases with an authority matrix

    2 Rubriques

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

  • Module

    Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

    2 Rubriques

    20 mins

    Visible to all users
  • Modellieren Sie Case-Genehmigungen für Zeichnungsbefugte, die nicht zu den Vorgesetzten eines Anwenders gehören (z. B. bei Verträgen, die von der...

  • Module

    Circumstancing

    4 Rubriques

    55 mins

    Visible to all users
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

  • Module

    Circumstancing case processing

    7 Rubriques

    1h

    Visible to all users
  • Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...

  • Module

    Creating a Pega Platform application

    3 Rubriques

    50 mins

    Visible to all users
  • Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...

  • Module

    Debugging and performance

    11 Rubriques

    3 heures

    Visible to all users
  • Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

  • Module

    Debugging system performance

    4 Rubriques

    1h 15 mins

    Visible to all users
  • Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

  • Module

    Decision tables and trees

    7 Rubriques

    1h 40 mins

    Visible to all users
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

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