Continue learning about case management using Pega Platform™.

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.

Learn how to authorize users to define roles and assign privileges to members of an access group.

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...