Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...

In this module, you will learn how to perform the following tasks:

• Create and edit a Merge pipeline
• Work with a branch, and then submit the branch...

You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...

The  Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...

As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...