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Accessibility foundations
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モジュール
Accessibility foundations
4 トピック
50 分
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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モジュール
Accessibility in your project plan
5 トピック
1時間 5 分
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Supporting agents with help content
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モジュール
Supporting agents with help content
5 トピック
30 分
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Learn how to create help content using Pega Knowledge™. The help content is available to all customer service agents and can be directly associated...
Achieving better results with Pega Sales Coach
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モジュール
Achieving better results with Pega Sales Coach
1 トピック
10 分
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Gaining insight into business efficiency
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モジュール
Gaining insight into business efficiency
2 トピック
25 分
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Design reports to analyze Case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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モジュール
Enabling accessibility features in applications
1 トピック
20 分
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Activities
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モジュール
Activities
2 トピック
25 分
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and Automations
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モジュール
Activities and Automations
3 トピック
35 分
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...
Adapters
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モジュール
Adapters
5 トピック
30 分
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adaptive analytics overview
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モジュール
Adaptive analytics overview
4 トピック
35 分
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...