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Creating an Insight
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チャレンジ
Creating an Insight
2 タスク
15 分
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating a new entity
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チャレンジ
Creating a new entity
5 タスク
15 分
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Importing customer data from a CSV
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チャレンジ
Importing customer data from a CSV
2 タスク
10 分
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Monitoring the guardrail compliance score
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チャレンジ
Monitoring the guardrail compliance score
2 タスク
10 分
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The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
Securing an application using attribute-based access control
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チャレンジ
Securing an application using attribute-based access control
4 タスク
30 分
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Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
Securing an application using role-based access control
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チャレンジ
Securing an application using role-based access control
2 タスク
20 分
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In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
Using RBAC to organize and manage access to case attachments
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チャレンジ
Using RBAC to organize and manage access to case attachments
4 タスク
30 分
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...