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Best practices for keeping your Pega applications running smoothly

  • モジュール

    Best practices for keeping your Pega applications running smoothly

    3 トピック

    25 分

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Configuring a dashboard

Defining a reporting strategy

Designing a mobile app experience

Designing UI for multiple devices

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

Implementing service requests

  • モジュール

    Implementing service requests

    3 トピック

    20 分

    Pega Customer Service 8.7 Visible to: All users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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