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Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Pega Theme Cosmos Section-Based UI for Designers

  • ミッション

    Pega Theme Cosmos Section-Based UI for Designers

    1 ミッション

    5 モジュール

    10 時間 17 分

    Visible to: All users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

User Experience (UX) Design

Best practices for building accessibility into Pega applications

  • モジュール

    Best practices for building accessibility into Pega applications

    5 トピック

    1時間 15 分

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Business case for accessibility

  • モジュール

    Business case for accessibility

    3 トピック

    35 分

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Next best action and customer interactions

Presenting suggestions for agents

  • モジュール

    Presenting suggestions for agents

    4 トピック

    35 分

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Creating a fraud prediction

  • チャレンジ

    Creating a fraud prediction

    3 タスク

    15 分

    Visible to: All users
  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

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