Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...