Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...