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Queuing a task for background processing

Refactoring an existing service request type with a parallel flow

  • チャレンジ

    Refactoring an existing service request type with a parallel flow

    4 タスク

    15 分

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to update their File a Complaint service request to be DX compliant. The update allows a regional team of CSRs to submit DX...

Reusing the standard queue processor

Reviewing log files

Routing email based on content

Routing parking cases to facility coordinators

Routing truck vendor and invoice cases to city manger

  • チャレンジ

    Routing truck vendor and invoice cases to city manger

    2 タスク

    45 分

    Pega Platform '23 Visible to: All users
  • After the vendor enrollment request is approved, the city manager must review the truck and freight details. The Truck Service Approval case must be...

Routing weather cases to facility coordinators

Running Pega Customer Decision Hub setup wizard

Securing an application using attribute-based access control

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