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Queuing a task for background processing
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チャレンジ
Queuing a task for background processing
1 タスク
30 分
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Refactoring an existing service request type with a parallel flow
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チャレンジ
Refactoring an existing service request type with a parallel flow
4 タスク
15 分
Pega Customer Service 8.7 -
U+ Insurance wants to update their File a Complaint service request to be DX compliant. The update allows a regional team of CSRs to submit DX...
Reusing the standard queue processor
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チャレンジ
Reusing the standard queue processor
5 タスク
1時間
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When the city manager updates the delivery status of a truck, the associated delivery request Processes should also move forward in the flow.
When...
Reviewing log files
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チャレンジ
Reviewing log files
1 タスク
15 分
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
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チャレンジ
Routing email based on content
4 タスク
15 分
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Routing parking cases to facility coordinators
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チャレンジ
Routing parking cases to facility coordinators
5 タスク
30 分
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Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...
Routing truck vendor and invoice cases to city manger
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チャレンジ
Routing truck vendor and invoice cases to city manger
2 タスク
45 分
Pega Platform '23 -
After the vendor enrollment request is approved, the city manager must review the truck and freight details. The Truck Service Approval case must be...
Routing weather cases to facility coordinators
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チャレンジ
Routing weather cases to facility coordinators
5 タスク
30 分
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If the probability of rain is greater than or equal to 40 percent for an event day, a process to make other arrangements begins. A facility...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Securing an application using attribute-based access control
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チャレンジ
Securing an application using attribute-based access control
4 タスク
30 分
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Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...