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Creating a case from an email
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チャレンジ
Creating a case from an email
4 タスク
20 分
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a new service request
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チャレンジ
Creating a new service request
4 タスク
10 分
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Sourcing a page property with a keyed Data Page
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チャレンジ
Sourcing a page property with a keyed Data Page
3 タスク
15 分
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To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...
Reviewing log files
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チャレンジ
Reviewing log files
1 タスク
15 分
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
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チャレンジ
Routing email based on content
4 タスク
15 分
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Suggesting a reply based on email content
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チャレンジ
Suggesting a reply based on email content
4 タスク
15 分
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Validating data against a pattern
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チャレンジ
Validating data against a pattern
3 タスク
10 分
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TGB has decided to open a branch office in India. Candidates from India must provide an Aadhaar ID for identification purposes. Ensure that candidates...