Continue learning about case management using Pega Platform™.

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...