Skip to main content

Module

Completing work on time

Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

After completing this module, you should be able to:

Identify how goals and deadlines establish expectations for completing work
Identify the elements of a goal and deadline interval
Configure goals and deadlines to increase the urgency of work
Configure escalation behavior for goals and deadlines

Practice what you learned in the following Challenge:

Enforcing Service-Level Agreements v4

Available in the following missions:

Low-Code App Builder v4 Introduction to Pega Platform v5 Case Management Foundation v3

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice