Skip to main content

Module

User guidance

2 Topics

15 mins

 Visible to: All users
Beginner Pega Platform '23 Case Management Constellation English

Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.

After completing this module, you should be able to:

Identify the role of Case Status in Case processing.
Identify when Case Status changes occur during Case processing.
Identify the role of instructions in assigning Tasks to users.
Add instructions to an assigned Task.

Practice what you learned in the following Challenge:

Setting Case Status v6

Available in the following missions:

Low-Code App Builder v6 Introduction to Pega Platform v7 Case Management Foundation v5

Topics

Case Status

5 mins

Assignment instructions

5 mins

Module Quiz

5 mins

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice