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Mission

System Architect

3 Missions

18 Modules

16 Challenges

1 day 20 hrs 35 mins

Visible to: All users
Beginner Pega Platform '23 Case Management Low-Code App Development Reporting Mobile Security User Experience DevOps English

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

The example applications and challenge environments in this mission use the Traditional UI architecture of Pega Platform™. For more information about the Traditional UI architecture, see Traditional UI architecture.

Pega Infinity™ '23 is the latest minor release. For more information about the Pega Infinity product naming convention, see Pega software maintenance program.

Low-Code App Builder

  • Mission

    Low-Code App Builder

    12 Modules

    10 Challenges

    11 hrs 20 mins

  • An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.

Low-Code App Builder Extended

  • Mission

    Low-Code App Builder Extended

    1 Mission

    19 Modules

    18 Challenges

    23 hrs 45 mins

  • Continue learning about low-code application development using Pega Platform™.

Dev Studio overview

  • Module

    Dev Studio overview

    1 Topic

    15 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Creating a Rule

  • Module

    Creating a Rule

    5 Topics

    45 mins

  • Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Gaining insight into business efficiency

  • Module

    Gaining insight into business efficiency

    2 Topics

    25 mins

  • Design reports to analyze Case data and provide insight into processes and workflows.

Creating a custom business report

  • Challenge

    Creating a custom business report

    4 Tasks

    15 mins

  • Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Data and Integration Essentials

  • Mission

    Data and Integration Essentials

    7 Modules

    6 Challenges

    6 hrs 30 mins

  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Escalating late work

  • Module

    Escalating late work

    1 Topic

    10 mins

  • Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.

Escalating late work

  • Challenge

    Escalating late work

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...

Decision tables and trees

  • Module

    Decision tables and trees

    4 Topics

    35 mins

  • Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Automating Decisions with Decision tables

  • Challenge

    Automating Decisions with Decision tables

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

Automating Decisions with Decision trees

  • Challenge

    Automating Decisions with Decision trees

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Cascading approvals

  • Module

    Cascading approvals

    1 Topic

    20 mins

  • Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...

Configuring a cascading approval with a reporting structure

  • Challenge

    Configuring a cascading approval with a reporting structure

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Configuring cascading approvals with an authority matrix

  • Challenge

    Configuring cascading approvals with an authority matrix

    3 Tasks

    10 mins

  • As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...

Creating and managing teams of users

  • Module

    Creating and managing teams of users

    1 Topic

    15 mins

  • Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Creating and managing teams of users

  • Challenge

    Creating and managing teams of users

    5 Tasks

    15 mins

  • In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...

Designing a mobile app experience

  • Module

    Designing a mobile app experience

    2 Topics

    25 mins

  • Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

Designing a mobile app experience

  • Challenge

    Designing a mobile app experience

    4 Tasks

    15 mins

  • GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

Designing UI for multiple devices

  • Module

    Designing UI for multiple devices

    3 Topics

    30 mins

  • Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

Customizing the appearance of a form

  • Module

    Customizing the appearance of a form

    4 Topics

    40 mins

  • Organize information for end-users by using layouts and controls for easy navigation through forms.

Customizing a View at run time

  • Challenge

    Customizing a View at run time

    3 Tasks

    15 mins

  • GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...

Grouping fields in Views

  • Module

    Grouping fields in Views

    1 Topic

    10 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Grouping fields in Views

  • Challenge

    Grouping fields in Views

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Displaying list data in Views

  • Module

    Displaying list data in Views

    1 Topic

    15 mins

  • Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

Displaying list data in Views

  • Challenge

    Displaying list data in Views

    3 Tasks

    10 mins

  • The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...

Localizing application content

  • Module

    Localizing application content

    2 Topics

    30 mins

  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Localizing a UI form

  • Challenge

    Localizing a UI form

    3 Tasks

    45 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

    Use the Localization wizard to localize the New vendor...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    1 Topic

    20 mins

  • In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Enabling accessibility features in an application

  • Challenge

    Enabling accessibility features in an application

    1 Task

    10 mins

  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

Application security

  • Module

    Application security

    2 Topics

    30 mins

  • Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Managing application access

  • Module

    Managing application access

    2 Topics

    25 mins

  • Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

Managing application access

  • Challenge

    Managing application access

    1 Task

    5 mins

  • GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...

Debugging application errors

  • Module

    Debugging application errors

    3 Topics

    40 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Debugging application errors

  • Challenge

    Debugging application errors

    4 Tasks

    20 mins

  • As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

Testing your application

  • Module

    Testing your application

    6 Topics

    1 hr 5 mins

  • Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...

Testing your application

  • Challenge

    Testing your application

    4 Tasks

    40 mins

  • For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...

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