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Accessibility Essentials
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Mission
Accessibility Essentials
5 Modules
5 hrs 35 mins
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Modules
7 Challenges
5 hrs 40 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
User Experience Foundation
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Mission
User Experience Foundation
11 Modules
10 Challenges
7 hrs 20 mins
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Begin your journey to learn about Pega’s User Experience capability.
Business conditions
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Module
Business conditions
2 Topics
20 mins
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring a dashboard
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Module
Configuring a dashboard
1 Topic
15 mins
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring Portal content
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Module
Configuring Portal content
2 Topics
20 mins
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring UI elements
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Module
Configuring UI elements
2 Topics
20 mins
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Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Customizing the appearance of a form
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Module
Customizing the appearance of a form
4 Topics
40 mins
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Digital messaging
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Module
Digital messaging
3 Topics
25 mins
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...