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Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

Identifying duplicate Cases

Implementing and deploying Pega Care Management

  • Module

    Implementing and deploying Pega Care Management

    6 Topics

    55 mins

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Inviting users to an application

Low code during the Build phase

  • Module

    Low code during the Build phase

    5 Topics

    55 mins

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

Managing application access for Business Architects

Managing Case relationships for the Business Architect

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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