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Pega Common Data Model
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Mission
Pega Common Data Model
4 Modules
2 Challenges
2 hrs 28 mins
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In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You...
Pega Constellation View-Based UI Configuration for Low-Code Authors
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Mission
Pega Constellation View-Based UI Configuration for Low-Code Authors
7 Modules
2 Challenges
4 hrs 10 mins
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The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...
Pega Constellation View-Based UI for Designers
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Mission
Pega Constellation View-Based UI for Designers
1 Mission
7 Modules
11 hrs 32 mins
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The Pega Constellation View-Based UI for Designers Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Modules
3 Challenges
1 hr 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Modules
3 Challenges
2 hrs 15 mins
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Customer Service Implementation
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Mission
Pega Customer Service Implementation
6 Missions
6 Modules
2 days 15 hrs 42 mins
Pega Customer Service '23 -
In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...
Pega Diagnostic Center Foundations
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Mission
Pega Diagnostic Center Foundations
4 Modules
3 hrs 25 mins
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Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Modules
6 Challenges
6 hrs 10 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...