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  • Mission

    Application Development Foundation

    1 Mission

    7 Modules

    2 Challenges

    17 hrs 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Application Development capability

  • Mission

    Business Agility in 1:1 Customer Engagement

    3 Modules

    1 Challenge

    1 hr 50 mins

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

  • Mission

    Business Architect

    2 Missions

    2 Modules

    26 hrs 30 mins

    Visible to all users
  • Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...

  • Mission

    Case Management Foundation

    13 Modules

    13 Challenges

    9 hrs 5 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

  • Mission

    Case Management Intermediate

    5 Modules

    4 Challenges

    5 hrs 55 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Mission

    Cross-Sell on the Web Extended

    1 Mission

    7 Modules

    10 Challenges

    15 hrs

    Visible to all users
  • The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

  • Mission

    Customer Service Developer

    1 Mission

    6 Modules

    6 Challenges

    13 hrs

    Visible to all users
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    7 Modules

    7 Challenges

    9 hrs

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

  • Mission

    Data and Integration Foundation

    13 Modules

    11 Challenges

    9 hrs 40 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Data and Integration capability.

  • Mission

    Data and Integration Intermediate

    7 Modules

    7 Challenges

    6 hrs

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

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