Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...