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Enabling Pega Customer Decision Hub agents

Exercise setup - Business Operations environment

  • Challenge

    Exercise setup - Business Operations environment

    1 Task

    15 mins

    Visible to: All users
  • In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...

Exercise setup - Development environment

  • Challenge

    Exercise setup - Development environment

    1 Task

    15 mins

    Visible to: All users
  • In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...

Exercise setup - Orchestrator configuration

  • Challenge

    Exercise setup - Orchestrator configuration

    2 Tasks

    30 mins

    Visible to: All users
  • To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.

    Caution: This step...

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Integrating external customer service data

Managing Application Settings

Manipulating application data

Manipulating application data for BAs

Manipulating application data in Dev Studio

  • Challenge

    Manipulating application data in Dev Studio

    3 Tasks

    20 mins

    Visible to: All users
  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

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