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Escalating late work
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Module
Escalating late work
1 Topic
10 mins
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Establishing the robotic infrastructure
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Module
Establishing the robotic infrastructure
4 Topics
35 mins
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A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Identifying duplicate Cases
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Module
Identifying duplicate Cases
1 Topic
10 mins
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Implementing and deploying Pega Care Management
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Module
Implementing and deploying Pega Care Management
6 Topics
55 mins
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Implementing Interaction Framework
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Module
Implementing Interaction Framework
6 Topics
37 mins
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Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...
Integrating applications with Pega Robot Manager
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Module
Integrating applications with Pega Robot Manager
3 Topics
35 mins
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Intelligent recording of automations
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Module
Intelligent recording of automations
4 Topics
30 mins
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Inviting users to an application
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Module
Inviting users to an application
1 Topic
10 mins
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Low code during the Build phase
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Module
Low code during the Build phase
5 Topics
55 mins
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Low-code defined
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Module
Low-code defined
5 Topics
50 mins
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...