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Simulation
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Module
Simulation
3 Topics
20 mins
Pega Process Mining -
Based on analysis findings, you can run simulations to help you determine the potential ROI for process enhancements. For example, you can run a...
Simulating an external data source
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Module
Simulating an external data source
1 Topic
25 mins
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Optimizing 1:1 customer engagement overview
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Module
Optimizing 1:1 customer engagement overview
1 Topic
15 mins
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Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the...
Simulating the truck rating response
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Challenge
Simulating the truck rating response
5 Tasks
30 mins
Pega Platform '23 -
When the vendor registers the truck, the Executive Manager will review and either approve or reject the truck. If the truck is approved, the City...
Analyzing the results of simulations using reports
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Module
Analyzing the results of simulations using reports
2 Topics
20 mins
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Learn how to unit test a strategy using distribution test simulation. Analyze the simulation reports to understand the impact of creating or updating...
Testing engagement policy conditions using audience simulation
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Module
Testing engagement policy conditions using audience simulation
2 Topics
25 mins
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Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.
Analyzing results of a simulation using reports
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Challenge
Analyzing results of a simulation using reports
2 Tasks
10 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
The bank wants to run a distribution test simulation...
Testing engagement policy conditions using an audience simulation
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Challenge
Testing engagement policy conditions using an audience simulation
3 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hub™ to run...
Configuring and running simulation tests
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Module
Configuring and running simulation tests
10 Topics
2 hrs
Pega Customer Decision Hub 8.5 -
Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful...
Detecting unwanted bias in engagement policy conditions
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Challenge
Detecting unwanted bias in engagement policy conditions
6 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
The bank wants to run an ethical bias simulation in...