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Looking for instructor-led training?
8 hrs 20 mins
Take the next step in your journey towards mastering Application Development.
5 hrs 20 mins
Continue learning about case management using Pega Platform™.
8 hrs 50 mins
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
5 hrs 40 mins
Continue learning about data and integration using Pega Platform™.
2 hrs 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
2 hrs 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
5 hrs 5 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
1 day 8 hrs 30 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
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