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Suggesting an open complaint case
Performing Pega unit testing
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Module
Performing Pega unit testing
7 Topics
53 mins
All Products -
This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...
Testing practices for Pega applications
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Module
Testing practices for Pega applications
4 Topics
41 mins
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Migrating development changes with an enterprise change pipeline
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Module
Migrating development changes with an enterprise change pipeline
2 Topics
35 mins
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Learn how an enterprise change pipeline facilitates the initial deployment and additional structural and technical ongoing enhancements that the...
Adding an external data source to a data type
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Challenge
Adding an external data source to a data type
6 Tasks
30 mins
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Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Building a Data Model for Business Architects
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Module
Building a Data Model for Business Architects
6 Topics
1 hr 35 mins
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Creating a case from email
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Module
Creating a case from email
2 Topics
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Exploring next-best-action in a contact center
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Challenge
Exploring next-best-action in a contact center
3 Tasks
25 mins
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U+ Bank recently completed a project in its Pega Customer Decision Hub™ application for a contact center where customers who call the contact center...
Exploring sample credit risk application
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Challenge
Exploring sample credit risk application
3 Tasks
20 mins
Pega Infinity -
As a new Credit Risk Manager, you are tasked with understanding the Decision Management portal and the current Credit Risk Decision Strategy. This...
Managing Deployment levels and packages
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Challenge
Managing Deployment levels and packages
5 Tasks
30 mins
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MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...