Search
24.1 Release notes
-
Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Application deployment for Business Architects
-
Modul
Application deployment for Business Architects
2 Themen
35 Min.
-
Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Application development management
-
Modul
Application development management
3 Themen
45 Min.
-
Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...
Application security
-
Modul
Application security
2 Themen
30 Min.
-
Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Case Life Cycle design for Business Architects
-
Modul
Case Life Cycle design for Business Architects
6 Themen
1 Std. 15 Min.
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Configuring common phrases for agents
-
Modul
Configuring common phrases for agents
1 Thema
10 Min.
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Customizing the customer service user interface
-
Modul
Customizing the customer service user interface
2 Themen
15 Min.
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging application errors
-
Modul
Debugging application errors
3 Themen
40 Min.
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Designing a mobile app experience
-
Modul
Designing a mobile app experience
2 Themen
25 Min.
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Modul
Designing UI for multiple devices
3 Themen
30 Min.
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.