Sweet Life Inc. (SL) wants to replace its legacy complaint management solution. SL has engaged Pega to develop an application called Tell Us More...

Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...

The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...

During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...

During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...

GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

Use the Localization wizard to localize the New vendor...

To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...