Search
Standardwerte für Eigenschaften festlegen
-
Challenge
Standardwerte für Eigenschaften festlegen
4 Aufgaben
10 Min.
-
Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Enabling Pega Customer Decision Hub agents
-
Challenge
Enabling Pega Customer Decision Hub agents
2 Aufgaben
5 Min.
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Simulating an external data source
-
Challenge
Simulating an external data source
3 Aufgaben
10 Min.
-
During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Importing customer data from a CSV
-
Challenge
Importing customer data from a CSV
2 Aufgaben
10 Min.
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Integrating external customer service data
-
Challenge
Integrating external customer service data
5 Aufgaben
30 Min.
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
-
Challenge
Leveraging reports in the contact center
4 Aufgaben
15 Min.
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
-
Challenge
Linking Cases and Case Types in Constellation applications
4 Aufgaben
35 Min.
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
-
Challenge
Localizing a UI form
3 Aufgaben
45 Min.
-
GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Manipulating application data in Dev Studio
-
Challenge
Manipulating application data in Dev Studio
3 Aufgaben
20 Min.
-
To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Sourcing a page property with a keyed Data Page
-
Challenge
Sourcing a page property with a keyed Data Page
3 Aufgaben
15 Min.
-
To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...