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Sizing a Pega Platform project

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

Features of the Pega Constellation design system

  • Modul

    Features of the Pega Constellation design system

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Modul

    Features of the Pega Cosmos design system

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Form autofill

  • Modul

    Form autofill

    3 Themen

    20 Min.

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Full Case Views

Skipping a Process or a Stage

Implementing and deploying Pega Care Management

  • Modul

    Implementing and deploying Pega Care Management

    6 Themen

    55 Min.

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

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